I will follow them up until they say "yeah, no like, look I changed my mind" because
that's giving permission for me to say "Yes, I do want help and I do want it from you"
Like look, I think that, it's having multiple points of contact and it can be formal, informal
it doesn't necessarily matter never forget someones name.
If you're walking down the corridor "Hey Steve how you going mate?"
You know, they'll pull you up.
They'll be like "Hey yeah, I know we had that session, 6 months ago, um I've been,
what you said to me about your not going to achieve your goals until you commit to them,
that really resonated with me, I think I'm ready now.
That for me is a lot of the time when I will get it.
Other points of contact is when I do, like monthly promotions, quarterly promotions,
bring a friend free weeks, that's when it all comes back, you just keep them in your
database, they don't go anywhere, you know it's not spam, I don't send them multiple
times a week but if someone shows some kind of commitment and says, "yes I
would like to catch up" I will follow them up until they say "yeah, no like, look I
changed my mind" because that's giving permission for me to say "Yes, I do want
help and I do want it from you" and for me it's a disservice If I let someone go
away without at least giving them every opportunity to take me up on that.
Because I know I can help someone in one way or another, it's just giving them…
I guess it's like if someone doesn't want help, their obviously going to find a way
out of it but I give them every opportunity to say "Yes" and then if they do, which
most of the time they do, then great
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