we're approaching the holiday season and many of you may be looking to purchase a
gift card for family or friends or maybe you've received a gift card and you're
looking for info on how to use it or the restrictions that are imposed either way
CIG's system can be a confusing one at times to figure out so I'll quickly walk
you through how to get started
to start off with we'll take a look at how to purchase and send a gift card to
your intended recipient feel free to skip ahead if this section doesn't apply
to you first off head over to the robertsspaceindustries.com website and click
the pledge store button in the top banner you'll find the gift cards under extras
then gift cards find the value of the gift card you want to send bearing in
mind appropriate tax will be added on top of the voucher amounts if you're not
a player of star citizen ensure you pick the giftable gift card as indicated in
the title picking the wrong gift card may leave you unable to send the voucher
for 30 days after purchase picking the add to cart option will send you over to
the basket page where you can go ahead and check out at this stage you run up
against the first major gripe the community has with the system you'll
need to create an account once your account is created and you're signed in
you'll be forwarded on to the customer info page where you can fill out all of
your personal and billing information following this you can fill in the email
address name and message for the recipient and continue all of this
information will be emailed across to them along with a gift code redemption
page finally select your payment method by clicking the horribly labeled
drop-down box and check the I agree box confirming refunds are not possible
assuming all went smoothly your gift card now be emailed over to the relevant
email address you provided if anything went wrong you can contact CIG's support
team at the address in the description below for our second group you've likely
received a gift over the holiday and you're wondering how you even get
started in this fine universe well you've come to the right place
the first step is to head over to the Robert Space Industries website and
create your shiny new star citizen account this is as easy as clicking the
account button on the top right then the enlist now button filling in all of
your details adding in my referral code linked in the description for a bonus
5,000 UEC and deciphering the frankly infuriating CAPTCHA should leave you
with the shiny new account ready to use before moving any further I'd strongly
recommend clicking account logging in going to settings
security and turning on two-step authentication
this will hugely reduce the risk of your account being compromised and any ships
being lost with that done open up the email sent to you by your loved one
click the link at the bottom of the email and your gift card will now be
immediately claimed to your account this is where things get a little bit
confusing to use that gift card you must now click the account button go to my
hangar find the gift card in the list click the drop down icon and press
exchange you'll be prompted to type your password to confirm this and you'll find
the item disappears from your hangar the credit should now appear in your store
account this is another major gripe of the community as this is quite confusing
process if you're new to this you can now head over to the pledge store and
pick out a game package you'd like you can use the gift card to pay part of the
balance and pay the rest on card if you wish similarly you can use only part
value of the card if you wish and the rest will remain in your account if
you're new to the game you need to pick any package with star citizen digital
download listed in order to get access to the game you may also choose a
package with the squadron 42 digital download included if you want to grab an
early copy of the upcoming single-player campaign adding the product to your cart
and hitting checkout will prompt you to fill in all the respective customer and
billing info and clicking next step should take you over to the place order
and pay screen here you need to click credits and coupons and fill in the
amount of your gift card you want to spend in the use credit box hitting
apply should update the relevant totals and you can select a payment method if
you need to pay any remaining balance click I agree place order and pay and
you're ready to get going in this star citizen universe click the big Fly Now
button at the top of the page and you're ready for your adventures in the verse I
hope you found this video useful let me know in the comments below like if you
liked it and get subscribed for more star citizen content







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