- Have you ever wanted to be able
to read people's body language,
communicate with people better
and actually understand what their face is telling you
without actually even having to ask them?
Well, I learnt something pretty special right here,
Alan Stevens, who is known as the Celebrity Profiler,
but he actually is more than that,
he's actually probably one of the only people in the globe,
that right now can look at anyone's face
and know exactly more about them
than what they probably do themselves,
just imagine it, what a skill set that is to have,
to be able to improve your conversations,
improve your communication, influence people
to get the outcomes that you're looking for,
have better relationships with people, lead people better.
Alan, welcome, thanks do much for joining me.
- Thank you very much.
- So tell people, when I say the art of reading people,
what's that actually mean, what do you actually do?
- Well, what you're looking at doing
is understanding a person more fully
and one of the things that will give you a lot of detail
is actually their facial features,
now when you look at their facial features,
that's a history of how they like to think and process,
so the ridges and the crevices,
so if you look at that, you understand things like
the amount of space that they require,
how much information they wanna be told,
- Yeah.
- and then you actually have the language
and how you then speak to those traits
and at the same time, then how you actually monitor that
and you pick up their body language and their expressions,
that tell you just how accurate you have picked it up.
- Yeah, lovely, I think that's the key thing,
'cause when I first met Alan,
I tried to keep a very straight face,
so he couldn't read me, but it actually had nothing to do
with how I was looking right now
as you said, it's the lines, it's the crevices,
it's the things that we've been doing for all of our life,
which actually you can then understand
a particular trait someone has,
- That's right.
- and I believe every trait has a positive or a negative,
so it doesn't really matter what your trait is,
it just is what it is.
- That's exactly right.
- So let's pick one, pick one trait,
'cause I know there's 82 traits,
we won't go through all of them, what's one?
- Well, one would be the actual width of the face itself,
that tells you the person's level of confidence,
so some people have a very high level of confidence,
innate, inbuilt, so they hear something for the first time
and they go, "Great, got it,"
the downside of that trait is that we don't know
whether they've got it until they're put to the test,
- Yep.
- so if you're actually teaching somebody,
who's got the wider face, the higher level of confidence,
we'll ask them a few questions, well, if you've got that,
well, how would you actually apply that
and get some feedback from them,
if you've got somebody, who's got a very narrow face,
then they're somebody who builds their confidence
by doing things over and over, - Yes.
- so the more they repeat,
the more they actually build their confidence,
so if you're speaking to somebody who's got a narrow face
and they're talking very confidently,
you know they know their stuff,
so you're pretty much wasting your time
trying to catch them out.
- Yeah, brilliant, so when you say the width of the face,
what am I really looking at there?
- The actual measurement is looking through the width here,
'cause everyone's face changes in this area in the width,
but through the skeletal structure,
that doesn't change much at all, so it's that width
compared to the actual length of the face,
so the natural turn of the forehead,
so while people are looking at this video,
for instance, I'll see a little bit of a glare,
that's where my, you know, the top of my forehead is
and down to the chin,
so I'm looking for the difference between that and this.
- Okay, so if I, I mean, I'm learning here
at the same time and using it,
so I go the width is longer than going that way,
so does that mean your face is narrower or wider?
- I would hope that this is longer than that,
because otherwise I'd have a very squashed head,
but you'll see that some people might be very round,
so they look almost the same,
but you'll find that when this area is only 60% of that,
then you're looking at somebody,
who has got the narrow face,
- Yeah, great.
- if it's over the 70%,
you have somebody who has the wider face,
in between, that particular position is the mediator
between the two, they'll work very well with the wide face,
at the same time be able to work well with the narrow face,
where the high in confidence and builds confidence
may not get on with each other,
because one to the other seems a little bit slow
in doing things, while the other one
looks at the other and goes,
"Well, you're a bit too cocky about things,"
- Yeah, yeah, brilliant,
so as Alan's just sort of showed there,
like that's one trait of you know, I think you said 82?
- Yep.
- 82 traits, imagine if you understood
how to be able to read people's faces,
without them even having to verbally talk
and that'll allow you to influence
and communicate more effectively,
by understanding that skill set.
- I've been doing it now for a couple of months now
and the results are certainly coming through,
just in the last six weeks,
we've signed up close to around about 60,
70,000 dollars' worth of training programs
and coaching programs.
- The most notable thing, that I've had within my business
is my conversion rate on sales,
I ran it at about a 50% conversion rate,
which is pretty good and I've taken that up
to around about 80%, 80 to 90% now.
- Straightaway, I knew it was something that I needed to do.
My industry, in the finance industry,
sales and adding value and creating value is so important
and straightaway I knew if I was able to understand
a little bit more about the clients,
before they even opened their mouths,
I could tailor my sales pitch to the clients.
- It was so inspiring, I actually got the rest
of my team to do it and it really talks about
how to actually profile people and understand people,
so you can build better rapport with them
and what it's done for me,
just to actually know my team a little bit better
and sometimes just to know myself a little bit better,
that's made an amazing difference
and then to take that to the next stage
of actually thinking about how am I actually gonna do that
and help understand my clients and customers a lot better.
- So I used these tips and tools to be able
to better communicate with potential clients
and existing clients and it also helped me,
'cause I run workshops globally
and it helps me to be able to in that instant,
be able to connect with my audience
and I found it absolutely powerful, the information.
- It's not only helped me in my professional life,
but also in my private life as well
with my friends and my family,
so I have no hesitation in recommending anybody
to do any program that Alan Stevens does,
he certainly has a tremendous gift
and yeah, anyone who does that program
will certainly benefit the rewards out of it.
- I've spent the last few months in India
and came across these two young boys,
who just need a little bit of medical attention,
but who we also got to know quite well
over the course of time that we were here.
We don't speak Hindi and they don't speak English,
so it's been communicating via hand gestures
and just getting to know them and their personality
without language, so that's been quite fun and interesting,
but when Alan got back to me with the profile
of these two boys, the more we got to know them,
the more we realized that what Alan had written to me
was completely spot on,
what Alan does crosses cultural boundaries,
language barriers and also it doesn't matter
what your background or your social standing is,
because he was able to give us clear
and really accurate readings on their personality traits,
their natural abilities and their gifts.
- I had Alan profile both myself and also my girlfriend
and we sat down and we had an awesome report,
which Alan kindly gave to us,
as well as a follow up phone call as well
and it completely detailed all my different
personality traits and also all of hers
and we both read our own reports,
we then swapped and we highlighted all the key areas,
which we believed were gonna be conflicts of each other
and it actually made it a really nice experience
to be able to not only know how I tick a little bit better
with some of the traits that I have,
but then to sit down with your partner
and laugh at how spot on Alan was with some of the traits,
some of the mannerisms, some of the characteristics,
I knew straightaway and I couldn't help but laugh
at some of the things, at how true it was,
so to then take that away and put together
some form of a working relationship with both her and I
and just be a little bit more front of mind
and became, well, I know that she's gonna
react in a certain way, if I don't do this
or how can I treat this situation a little bit differently
based on what her traits are,
so I found that very, very informative,
it was a really fun experience to do.
- I think it's just absolutely unbelievable.
If you wanna know more about Alan,
Alan is being tagged into this video,
you can click on his name, check him out,
find out more and see how he can actually help you,
whether it be around your communication with other people,
whether that be family, friends, partner, in the workplace,
whether it be to improve your conversations
around your sales, your conversions,
whether it just be to influence
and get to the outcome you're looking for far quicker,
I know they're the sorts of things,
that these traits help you achieve.
Thank you so much for joining me.
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