hello YouTube it's me Claire and service
angel Percy turn around
you can see the camera today we are
doing the long awaited for FAQ there she
is there's the pretty girl and it's like
a youtuber thing and it makes me really
uncomfortable onto the video no I don't
wanna do that
Percy's gonna be the transition instead
on to the next video okay question
number one most asked question the
question the question what's wrong with
you / why do you need a service dog okay
some people ask this and they don't
realize that they're being intrusive
people are genuinely curious and
honestly I would be - I'm a eighteen
year old girl who looks like the average
able-bodied normal I don't like to use
that word but like normal people look at
me and they're like oh she's not deaf
she's not blin she's obviously not
in a wheelchair and she's not a veteran
with PTSD so what could be bars what I
normally say to people which is not what
I'm going to be saying to you guys today
she's a medical or dog she lets me know
before a medical event happens so that
she could help me and I can help myself
just something basic like that they'll be like "Oh like
seizures??" Alright like I'm
sorry I really have to go finish my
shopping like buy candle or something I
often find myself in like this conundrum
of how do I explain the extent of my
disability and um
she has a boogie. how do I explain the
extent of my disability without
revealing information that would make me
feel uncomfortable or feel vulnerable? I
know I share a lot of my life on social
media but I'm actually a very private
person when it comes to a lot of things
and that includes my medical diagnosis
in my health there are some things that
I just feel more comfortable keeping in
a very close circle and I love social
media as a tool to share my journey and
connect other people who might be going
to the same thing my whole life is not
on social media as much as it may look
that way
um right right this is what I'm going to
tell you guys you've probably heard me
refer to panic attacks and that's I'm
going to refer to them in this video
they're essentially panic attacks but
they're more so episodes in the fact
that they often encompass many more
symptoms than you would usually find in
a panic attack nor do they always
present themselves the same way that a
panic attack
Percy alerts to my cortisol levels um so
she is
a medical alert dog but also a Percy's
job is to respond to the medical episode
by doing a variety of tasks that's
actually a question - it's like what are
her tasks um
she has a lot of tasks, that includes the
cortisol alert, and deep pressure therapy
where she actually places her weight on
specific pressure points depending on
whether...
what position I'm in
she does block cover she can help me get
back to normal
um much faster than it would usually
take me like back to fully functional by
like pulling me and licking me
she can respond to distress I mean there
are a whole bunch of things if I'm ever
like very unstable after an episode and
I'm in bed and I really can't get out of
bed she didn't retrieve items but she's
not like a mobility dog by any means
when I say panic attacks people are like
oh so she's for anxiety and then they
look at me and they're like um if
everyone in the world who had anxiety
has a service dog and you'd see everyone
with a service dog you're not special
and it's not that serious just grow up
what I have to say to those people
because yes I have encountered those
people and I know that I could will
continue to encounter those people it's
just if it is not that serious and you
clearly know so much about my life I
would be more than happy to let you pay
for all my medical bills considering
that you know it's just anxiety question
number three is Percy owner trained yes
and no I am trained her but I also had
the guidance of a service dog
organization that works specifically to
do owner training I'm fine question
number four how long have you had Percy
Percy's birthday's tomorrow so that
means I'll have almost had her for two
years
is Percy or for a service dog or have
you had a service dog before her yes and
no how did you select Percy um my
trainers selected her from the litter of
the breeder that I went with they did a
combination of the Volhard test as
well as a test that they made up based
on their own experience which they have
a lot of there were three puppies that
all scored relatively
same area for service work I had my
heart set on orange collar which was
Percy um and I didn't really tell anyone
because I thought that might jinx it and
then orange collar was in the top three
and my trainers set them down on the
ground and he was like okay now call
them to you um you know it's like
because he was like it's your choice at
the end of the day and I knew I was like
orange collar and I just like ignored
the other puppies and scooped her up
and I was like this is this is the one
like *poor lion king impression*
I don't know so I'm not gonna do that
that thats embarrassing how did you
select the breeder was it a referral or
did you do research do they specialize in
service dogs? I selected the breeder
through research and referral first I
did a ton of research and while I had a
bunch of really great breeders lined up
for one reason or another they didn't
work out it's very lucky that I spoke to
one breeder who then referred Percy's
breeder and very small family-run they
breed pets but they also do a lot of
showings so Percy is not a show dog
before people are like she's not show
standard she's actually the perfect
height for a show dog just just so
you're aware but she's not a show dog um
and I frankly couldn't care less about
her pedigree but you know these were
healthy dogs they were beautiful which
was just a plus and oh my god Percy's
mom her temperament the second I met her
I was like this this is the dog I want
to have my baby that's not so weird but
it's true and now um actually my greater
Percy's Percy's breeder she does not
specialize in dogs that become service
dogs they either become show dogs
themselves or a lot of them just become
love family members however there are a
lot of her dogs that have therapy dogs
speaking of that what sort of resources
did you use when training Percy
other than my trainer Google don't
believe everything you see on the
internet but at the same time YouTube
has amazing training tutorials so where
did you start again research research
research research on breeders research
on breed health and raising a puppy and
all that kind of stuff before looking at
specifically service dog information
because that's a whole another world and
first things first is starting out right
setting yourself up for success why did
you choose the golden retriever were
there any other breeds or would you
consider any other breeds in the future
I'm a golden person through through in
the future I definitely because I work
with a lot of shepherds I would like to
have my own for sport work service work
however Golden's always I'm a golden
girl um do you ever feel really
overwhelmed by training or her behavior
and wonder if she's going to wash out oh
yeah um I mean when she was like 9 or 10
months like we went through a really
rough patch and I was certain I was like
oh my god she's gonna wash out and my
trainers were like let's just take it
one step at a time like don't we don't
need to jump to any like extremes which
you know me being you know very nervous about
the whole things is my first time I was
like oh my gosh she needs to wash out
immediately needless to say we've worked
through the bump in the road what's the
biggest advice you can give to someone
training their own service dog go slow
ah there are so many resources out there
like Instagram and Facebook YouTube um
Facebook groups for service dogs and
it's easy to compare yourself to one and
be like your dog to one and be like oh
my god she's not there yet or she's like
like this that dog online is so good but
like mine is so bad first of all that's
not true um people tell me all the time
Wow how did you train Percy like she's
so amazing she she she's so perfect like
she's so well-behaved yeah she is but
she's also late she she has a crazy side
too
yeah go slow take baby steps
how old was Percy when you took her on
her first public outing in her training
vest um I'm gonna say maybe a little
under like five months which was to Home
Depot with Commission um she was house
trained and had obedience and also my
trainer gave me the okay people are
always gonna be like oh you took your
dog out too young sometimes people do
take their dogs out too young but this
was really like ten minutes in a Home
Depot do have registration for Percy no
that's not a thing unless you're a
program dog that's only to certain
programs and registration is just a scam
just heads up I can make a video about
that later but it's a total scam do you
ever get told you don't need her oh yeah
all the time
people especially because all usage of
generic words like panic episodes but
you're like I get panic attacks all the
time
and I've been dealing with the same
thing you have since this age and you
don't see me walking around with a
service dog that's like literally a text
that I actually got that's in the past I
don't really care but it's just like
yeah people tell me all the time I don't
eat her because I think they know my
situation but they don't as you and
Percy go off to college will you be on
campus or off on campus will the college
treat Percie as a student allowing her
access everywhere you go yeah they have
to it's the law um she's part of my
accommodation in my accommodation forms
for college so you know they know about
her um I'm not just going to surprise
them it would be extremely illegal for
them to
deny her access or deny me access if
we're happy
that's better way to say it because it's
not the service dog who has the who has
the access rights is disabled handler
okay would you be willing to do a vlog
through training sessions with Percy
yeah I can do that I mean would you guys
want to see that uh-huh have you ever
run into a fake service dog did they
ever try to attack you or were they
quote-unquote trained I don't know if
they were fake service dogs poorly
behaved yes but maybe the personally
didn't know any better
or maybe they really were taking
advantage of the system I don't know but
she's never been attacked by one and the
few times that a dog has like lunged or
crowded her I am dog is here I'm like
walking here sure I'm gone we're gone
I've never had a public access issue how
did you deal with it um into the kitchen
she's cleaning my ears yeah I have to
look as he access issues all the time
and my friends and my my family can
attest to the fact that like I've gotten
so used to it that I just have the same
spiel
I tell them very firmly quickly and I
enunciate it
but I also say it like while staring
them super strong into their eyes and
most people are kind of like oh okay
I'm never rude about it I'm never like
visibly distressed about it basically in
a very like strict tone I'm like if you
want to break the wall be my guest
law suit just kidding we don't want any
suits oh and the one time that this
hotel was giving me so much crap and
saying that their hotel policy overrode
federal law I just started filming and
everything like it was perfectly legal
can you support the use of emotional
support dogs and do you consider them
similar service dogs like Percy if you
are not abusing the system if that
animal helps you then by all means like
yes yes we want people feeling good and
you know feeling you happy but a dog who
gives comfort and if comfort is the only
thing that a dog does for you it is not
a service dog is not considered a task
this is a very complicated subject and
people get in hissy fits about it cuz
they're like well service dog sit by the
ESA or you're an ESA hater and you're
basher like just like no just stop it so
I could make another video about this
one
oh you like scratches she loves chin
scratch what grooming do you do and how
often I try and bathe her every 1 to 2
weeks and I usually brush her out with
the rake every one or two days that's
when I brush her teeth and give her
clean up on her paws like trimming them
giving them neat her nails all that fun
stuff clean her ears did you ever have
any issues with other students while at
school with Percy no everyone was so
good I gave a presentation to my school
when she first started coming with me
and everyone listened like it was
awesome how do you deal with that
negative people so gracefully that you
do I always stop I think to myself
maybe this person is having a really
crappy day and I'm just going to be
super nice to them um people don't know
how to handle nice which where's your
favorite place to go with Percy we love
Target there's just so much to look at
and so much to buy and then you can like
oh this is gonna cost me like five
hundred dollars and then you put
everything back and they're also really
great treatment opportunity have you
thought about training service dogs for
other people too I do I do get to do
that it's a part-time job because I'm
also a student but I'm gonna do it more
full time over the summer
and I'm actually in like a sort of a
mentorship with the trainer's who help
me train Percy and that organization so
of course I'm not a professional I'm not
gonna claim to know not gonna claim to
be like a service dog trainer um I'm a
trainer in training that works hmm I
saved these two for last at golden
service dog asked how much do you love
Lucca and the answer is from the moon
back at winters service dog asked when
are our dogs getting married now this
girl she's not old enough but when she
is yeah okay so that concludes FAQ video
I hope that answers some of your
questions um tomorrow is Percy's
birthday like I said so we are gonna be
um doing a vlog of that I know I sound
so extra right now like who throws a
birthday party for their dog I do
but anyways if you have video that you'd
like to see let me know down below and
that is the end of our video and I hope
you enjoyed it and I'm gonna go edit
this video on my brand
laptop I'm so excited it's for school
but it's also my graduation present okay
I'm gonna stop talking about it because
yours going to ramble on alright and
I'll show you guys this beautiful view
thank you for watching we appreciate it
all you look so worried here's your ear
here you go
looks like I'm choking you I'm sorry
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