I are been expecting this day to come to
Africa for a long long time and this is
my first day and this day inspired me a
lot and I I had excite expectations'
before I came to Africa but even that
the resulting for a whole day today is
better than I expected and especially
when I am a very lucky person in the
past 18 years in my apartment I talk to
18 young people like me that we want to
build up a company using Internet to
help doing business easier to using
Internet to support every small business
support every young people every women
that if they have a dream if they have
some ideas will we enable them to make
that dream true and sell things sell
their products all of the world that was
the ninth that was year 2 1999 in my
apartment
well very few people believe that but we
made it happen in only 18 years I'm a
very very lucky person and people say
have you ever learned business before
have you done business before have you
learned they like MBAs no I have never
learned any knowledge about how to do
business I never got even one day of
training of computer I stood out stood
even to today
I don't know how computer works
a lot of people challenge me how can you
run is such a big ecommerce company with
other knowing with other knowingly
anything but a knowledge without
anything about the financing and
marketing and I say this is because I
know people I know what people want I
know what people don't want and this is
crooked where I learned that I learned
my experience of working with people
when I was a student in the university I
was not a good student that's why I
really don't like a lot of a good
students I'm always like a man that can
or 15 never we got the number one number
two in my class from primary school to
university I filled three times for the
universities and finally I got into the
university ask you tell myself I should
spend them all time not try to be the
number one but try to be the number one
person that can help and work with
people I was elected as the chairman of
the Students Union of my University and
later become the students unit chairman
of the students unit of how our city our
city has over a hundred thousand
students and I was the chairman of that
universe of that Union my job is to work
with the people listen to the students
do what I can do this I learned how to
work with people because at that time we
don't have any money
all right the only thing you want to win
the respect is by supporting other
people and when I graduate I learned a
lot from my job my first a job I was
trained to be a high school teacher and
because I was supposed to be one of the
best of students in the school so I was
assigned to teaching University for six
years and I know one of the secret of
being a good teacher is always a
finished class five minutes earlier
no matter how want will you teach if you
have five more minutes teaching students
don't like to you if you finish here
efficient and teach the teacher the
students and share with the students how
to learn instead of putting all the
knowledge in their mind writing all of
all the things of blackboard you will
never be popular I was selected at one
of the best astute teachers in the
university but one thing I learned from
teachers later become a CEO is that a
good teacher always expect his students
to better than him stood the teacher
want his students be good I want this
student we are Bankard that they are
mare that be a scientist you don't want
your students this one bankrupted that
one in jail
you always expect your students be
better this is what I learned when I
become a entrepreneur I always want hide
the good people who are smart than I am
and always making sure that they are
better than I am
they always hope that they better than
expect it and if you want them better
training them discipline them supporting
them so I learn a lot the thing I
learned most is being a teacher so I
call myself CEOs chief Education Officer
of the company so in my life I'm telling
to my age I'm 53 in my past years and
always a good student keep on learning
you don't have to be the best but you
have to know who is a better than you
are and work with him and always be a
good teacher a good teacher share the
knowledge and expect the other people
better than Google so these are the two
qualities that I learned and to be a CEO
so go back to this campus is always what
I want
I remember 1994 the day when I decided
to leave this College go to do a
business my president said why
why you want to go do something that
called internet or no internet in China
at that time and why on it because I
said president I being elected that the
best of teachers for university for
three times three years everything I
told my students are the things I learn
from books so if I go and build up
something and then go back I can be a
better teacher this is my original
thinking I never thought I would be rich
I asked my wife when I started my
business I said do you want your husband
to be a rich person ought to be a person
that be respected she said you will
never be rich hi she's right because
nobody thought my father my parents
never thought I would be rich because I
don't have a gene of being rich so even
to today because it's true my my
schoolmates my classmates my teachers my
parents nobody thought I would be
reached this guy be filled with so many
times how can you be rich I never
thought I would be rich even to today
people say Jack you're one of the
richest of people in China in the world
I think this is not my money
I stick to me just to think I'm living
the dream way over 1 million that's your
money we have a 20 million that's the
problem you have to think about the
valuation where should I put the money
in that the real st to buy stocks or
investor VC most of them they were gone
we have worked more than 1 billion
dollars that's the money belong to the
society and people in the society
trusted you can spend the money better
than government so they give you the
money and do better
so I thought I've the responsibilities
to spend the money better more efficient
this is this is what I did so my wife
said be a person that can be respected
not be a person that be rich and this is
always I want to do and like I mean
surely a lot of ideas of young people
how can you be successful and how not to
fill and the third how can be respect it
I'm not a bad person respect a lot of
people in China don't like me because
they say I destroyed their business I
never destroy anybody business they
normally people destroy themselves if
you want to be successful you should
have a high EQ you know IQ EQ and
there's another called L Q the Q of love
if you want to be successful you
shouldn't must have a high EQ because
that a person with a high EQ knows how
to work with the people how to
understand the people how to support
people and if you do not want to fail
now look normally a lot of people get
rich quickly and losing money quickly
because they don't have IQ IQ is
intellectual knowledge you learn when
you have a good knowledge you know where
the knowledge I will always pursue
knowledge to protect your business
protect your people and when you have
high IQ but the world is very fair most
people have each high EQ normally have a
low IQ that they want to learn because
it's smart the street smart they don't
want to be academic right but a lot of
people very academic high IQ but they
have a terrible EQ we have seen a lot of
in the university any move universe in
the world right the top one top one
students normally have high IQ but
terrible EQ but they never feel they got
disappointed but even if you have a high
EQ and ITU you made a lot of money you
made a fortune or you be successful it
become a government medicine person or
whatever but you may not be respected
because you don't have a high ELQ
you the Arab pew is careful others love
the others respect the future respect
the young people so these are three
choose that I think you we need have so
when your student spend them all time
taking care of the other people join the
activities that helping people and spend
time on learning I think this is this is
very very critical and I would say that
people like me I'm from nobody
my father was pretty poor my mother my
father and mother did the pay when I was
young they paid put together is six
dollars a month six no more than select
better times $1 they have to seat four
people
my grandfather no job me my brother and
my sister it was tough and even if I
filled so many times but one thing I
want to tell guys share with you is that
failure does never stopped me and I've
trained to meet a lot of people failure
and then they complain oh my god nobody
helped me I don't have this why though
people don't happen why I don't cannot
keep follow money from the banks why I'm
not the boy you know Bill Gates family
people have a lot of stupid complaints I
have this stupid complete all the
complaints today young people have I
have them I had them I'd complain Bill
Gates I complain Microsoft Oracle all
these companies taking all of our jobs
because we don't have chance and later
fat complaint does not a work I learn
from mr. white people should help you
who are you
what people should help you nobody help
you that is very common people help you
that is uncommon
those people give you the help think
about this is the trust this is how you
did well in your EQ you because you care
for people because you have something
good then people start to help you I was
rejected for so many times as I said
this morning over over 30 jobs apply for
rejected I applied for a KFC 24 people
classmates went up together to d3
accepted I was rejected 5 people went
fully out for a job employees for people
accepted I was filled and my cousin I
waited for 2 hours long queue to be the
waiter of the 4-star hotel in my city in
a very very hot day my brought my
cousin's score was much lower they are
they're mine he was accepted and I feel
rejected so is it a fun no not a fine so
it's very painful when I get used to it
everybody remember you have to get used
to fail it if you cannot get used to
feel it just like a boxing if you cannot
be get used to be hit how can you win so
I get used to that and today I'm surely
experience with a lot of entrepreneurs
I've got a coupon University training
entrepreneurs the thing we teach the
entrepreneurs are different from Harvard
MBA the envied teaching everybody
successful stories when you read it too
many successful stories people got a
crazy they think I can be successful
when you share a lot of failure stories
you learn so I when I start Alibaba
I give failure stories cases to every of
our cult my colleagues let them read it
let them that we discussed no matter how
smart you are in your business in your
way you will make the same mistake again
again the way we teach here the failure
stories not one to you two
vojta mistakes is teach you how to face
the mistakes when you're in trouble
so as young people in our life there's
always opportunity there is always
chance there is always a failure the
thing is how you survive from failures
when you're rejected how you survive
from that this is I learned even to
today people say Jack you are probably
one of the most influential people
anything you want to do we can do it no
a lot of support cannot do a lot of
things I feel and I worry much more than
I was 1995 or were much more when I 1999
when I build up my company because at
that time I only worry take care for 18
people today we have in our company
56,000 people and today in our company
when we start to do business I tell you
this is it the interesting story people
say how can I do ecommerce because
nobody 1999 year 2000 while full nobody
believed that they can buy and sell
things online
nobody crafted you don't have a money
you'd have a credit rating system you'd
have a payment you have a logistic the
internet the Internet of Speidel is so
slow but look at the Kenya when I
arrived yesterday the speed oh my god I
have never seen such a lecture speed but
better than America but I bet a lot of
people still complain the speed
right because those people love to
complete they complete all their lives
the Spiros that nothing the government
is not ready and uncle sometimes not
sometimes most of the times if the
government did not know what's going on
it's the opportunity if your people
around you does not agree with you
that's the opportunity if everybody
loved it if everyone want to do it
there's no opportunity for you because
the other people smarter you are so I
would have say nobody using trust
internet and I told eighteen founders I
say I believe Internet will be the
future I believe China will have
e-commerce because they say then there
is no payment we say let's build a
payment and they say there's no logistic
that's a beauty logisitics and there's
no government is support let's say it's
good they will support us someday when
we launch the chemo Taobao year 2003
very interesting I have a seven people I
say guys tomorrow we're going to launch
the table out but we don't have anything
to sell can you go back home and search
for something to look at listed on the
on the our site with the people to come
to buy it
everybody came back seven people we
gathered 21 products will list on the
website we've waited it for 72 hours
nobody come to buy it so we buy em
ourselves
testing the product and then I'll I got
several weeks later somebody comes to
sell because nobody want to buy it
people come to sell listed something we
buy all the things for the first two
weeks we bought on a two months we
bought all the garbage full of our
because we want to making sure something
that we can buy yourself from very -
last year we sold 550 billion US dollars
that is ranking 21 countries gdt wife in
the world we are little bit bigger than
argentina we created more than 33
million jobs for china by the way
minister we have delivered over 65
minute packages per day 65 million
packages per day all of China and world
this thing nobody believed it we do not
believe I thought internet would be big
but I never thought it would be that big
but say guys it was big compared to
yesterday but compared to tomorrow
future it is tiny
I believe 80% to 90% of the business in
the future will be online today we will
call people entrepreneurs few many years
later we call Netra premiers because
everybody has to be online called the
net entrepreneurs today you can only
sell in a ruby your good successful
person here but in the future if you
cannot sell your products all of Africa
if you cannot sell things crawl across
the countries you're not such business
people the world is changing very fast
and I not telling you guys I worry about
the new technology
this is the third technologies
revolution that a human being face the
first a technology revolution takes
about 50 years second 50 years this is
50 years we're going to have another 30
years which is very important the first
a technology revolution caused World War
one second technologies revolution
caused World War two and this is the
third technology revolution the sisters
the technology revolution reduce the
human energy so we know human and not as
strong as machine the second technology
revolution released the distance speed
of human beings so we know we can never
run faster they're playing and trains
this technology revolution release the
human brains so don't don't be scared
machine will be smarter than we are
and imagine past 20 years will make
people like a machine in the future will
make machine like a people and data
internet artificial intelligence machine
intelligence all the things coming up
the world is facing big challenges a lot
of jobs that you are we are we think
five years later will be great jobs oh
it's going to disappear and this is the
challenge to the world but this is also
the opportunity of the world I think
change is the best opportunity come
people complaining is the best
opportunity a company if you want to be
successful it's not how much you are we
got how much money you have because we
see so many companies have so much money
they are not necessary can survive it's
what problem you can solve for the world
one of the things I want to share with
you that my special energy my speciality
of Maca SOC of the company I always
think about the future I
but what the what the world will look
like what China will look like what my
neighbors would look like what's the
problem they were have in five or ten
years if this is a problem is going to
happen to China if this is a problem is
going to happen to my customers if this
is a problem to my neighbors if I can
fix that if I can start to prepare now
five years later out there successful
person think about the future do not
think about I if I do this they're going
to be very successful no if I do this I
can solve a lot of problems at that time
that is the value that will bring the
world is challenging a lot of people
complained where the opportunity
opportunity always exists in the place
where people complain when people claim
complain think about how can I solve it
if I can solve it I have the chance and
where's the opportunity when change
comes that's the opportunity if there is
no change big business
rich people powerful people always there
think about how internet can solve Kenya
poverty how internet can solve the
African problems without internet I
don't think any small business any young
people in Africa you have a few
opportunity to sell your things across
the other country only big companies
have so I think this is the greatest
opportunity we have and I think as I
said people hate globalization people
don't like global trade
I like globalization im a skrub
deliverer globalization but
unfortunately last 20 years
globalization was controlled by sixty
thousand big companies most of the young
people small business woman the
developing countries don't have this
chance but internet accounts this will
change this is what I believe are using
Internet to power empower everybody
so I would say that we are lucky people
we are lucky because we're entering into
a very very interest period and I would
say that Africa has the boat I'm not
coming here trying to inspire you
I'm coming here to tell the truth that
this morning I found Africa as much more
opportunity because you have a young
people you have that the whole world
today is worried I don't know why
everybody's worried the whole world
today is a puzzle but Africa I see
people have a passion and people have
ideas people say this is the future
because I think we are we have nothing
to lose
Europe has a lot to lose America has a
lot of world rules the old countries
worry about losing they have a lot of
puzzle but Africa I don't think you have
anything to lose and I heard a la a lot
of Africa there are so many
opportunities so many problems that is
the opportunity if you want to be big
company solve big problems if you want
to be a small companies solve smoking
problems complete all the people are
lucky enough I traveling around the
world I see so many successful people
politician businesspeople scientists
artists I find one quality that all the
successful for sure they never complete
they are always optimistic and a second
they always partner with good people so
this is something we are entering into a
very interesting time and Africa this is
you are the youngest continent in the
world the average age higher is only 19
years old how amazing that the future I
am calling on every country pay special
attention to next to 30 years every
technology the first 20 years is that
technology company in the past 20 years
Internet companies Google Facebook
Alibaba
right Amazon these companies control
these companies very successful next 30
years may not as necessary these
companies for sure it's not Internet
company will wing next to 30 years if
those companies those young people using
the Internet of wealth will win car was
not invented in America but American
people using car best electricity was
not invented in America but American
using electricity bet so Africa we have
a terrible people so we have a terrible
internet infrastructure but I think this
is the chance why ecommerce grow in
China grow buried America because we
don't have sophistic to cake it
ecommerce infrastructure Latin America
in America there are supermarkets and
walls and everything so good China no we
don't have such a great payment system
we don't have credit rating system
because we don't have that so we start
of high job China when I started the
e-commerce you would say even China
don't have a telephone why you believe
these are never happened yeah we don't
have a telephone there we have a mobile
phones nobody expect mobile from growth
so fast
Africa today I think more than 60% of
the people in Africa have a mobile phone
the mobile phone today is much more
powerful than than the PC unlucky I do
not study PC with the mobile where you
connect to the world right so this is
what I feel that Africa that the poor
infrastructure may giving you the
opportunity that you never you never
even imagined so the thing that also I
say I heard so much about a Kenyan
Africa is that you know the forest to
the elmo's what you are guys a living in
the paradise think about the China China
is the kitchen
the world very dirty now the air
pollutions so Africa developed you don't
have to follow the other countries model
Africa should be Africa using the new
technology prevent protect the
environment protecting the animals it's
easy to build buildings but it is
difficult to call the animal backs it's
impossible right tell me where in this
world you can see so many elephants and
lions and still walking around Africa
tell me wearing this war you can still
smell the real essence of the new air
that's one now I understand when I
arriving why so many people come to
Africa every year and go on or not
there's no business here but you have a
business to leverage that and think
about if you want viewed up a
manufacturer base think in a different
way it's impossible to copy China and
even if you copy China you have no
future because the world manufacturer is
shifting from B to C to C to B normal
way is business think about something
and sell to the consumers in the future
because of data technology every
manufacturer should be seed to be
consumer to business the manager has to
make their products smart tailor-made
not large skill China grow in the period
of large container massive assembly line
future assembly line is not how many
t-shirts you can make for what
assembling with one hour in the future
is how many different t-shirts you can
make how many plain tomato t-shirts you
can make so this is something the world
is changing Africans have to think about
the way that Africa is good at and I
would say I would do anything to change
if I can be young tell you one thing
year 2000 year in 1999 I'm lucky enough
to find one of the early founders of
Yahoo he was number 40 employees of
Yahoo he joined us become the CEO of the
company and I asked him what do you want
is again oh you guys are young I would
have spent 1 million dollars to buy one
year I say I sell all my age to you
today I realized that young age is
something that is the best opportunity
don't be scared of failure my asset is
so many failure stories there are a lot
of stories about us but a me but none of
the books I read about me someday I may
write a book the books name is Ali Baba
1001 mistakes this is the best assets
that when you have learn from the
mistakes learn from other mistakes not
because you want to avoid the mistakes
because when you face these mistakes you
know how to face it how to challenge it
and this is critical so I want to share
with all the young people here students
never give up there's always opportunity
there it's easy to give up
keep the hope the world is challenging
but this is opportunity for young people
the e-commerce Internet is the
opportunity for country like us
Kenya China Africa the best of people
say well ecommerce China's not the best
place in the world for e-commerce where
tell me I think Europe you have
everything but why Europe has no
internet have good internet companies or
e-commerce company they worry too much
they worry about privacy security laws
government predators government already
that when you worry too much
you're scared to move forward don't
worry if you make mistake chat again and
find the good people innovating is not
from the government it's Novation is
from your customer from the market and
finally I give if you want to be
intrapreneur give your device
always remember custom number one
employee number to share her number
three this is different from America
share for the number one I believe
custom number one if you make your
customer happy they will pay the money
if you make your employees happy they
will be creative innovative if your
customer in probably happy the
shareholder will be happy do not have
spend a lot of time on you're talking to
your shareholders spend them all time to
talking your customers spend them all
time talking to your employees and
making sure it's the employee share the
vision making sure they're great and
also making sure when you hire your
employees find the good people find the
people who's smart then you are find the
people who can be a boss you think this
guy would be my bought in five years hi
him
this is the secret and also that lots of
secret is making sure high enough women
on the internet type this is this is the
one of the secret source of success for
Alibaba we have 47 percent of the women
47 to 48 percent of the colleagues in
our company of women
well 33 percent of the senior management
of our company of women not because we
want to keep women we find women can do
much better job on the Internet time on
the e-commerce when I set a business I
say ecommerce is not a bad computer to
talk to talk to computer ecommerce about
a people talk to people but computer is
just a proxy is the front page women
take care of the others better than men
women understand women have much high EQ
their men
we have IQ have to care about the other
see where your online the engineers as a
lot of engineers they have a high IQ
they make good program but they never
care where the program is user-friendly
or not but women make them very
user-friendly and women really care
about the customers behind this make our
cut because people like I may have no
background of technology the only thing
I want to do is make my customer happy
how can I make custom happy we got a lot
of people and we have a women engineers
women CFO women CEO women president so
keep on that remember
this is so evil this is why we have seen
so many women presidents women Prime
Minister women CEOs in the future I
think we're going to have a women
Secretary General of your donations
we need that I know a woman Chester so
that is something I want to share with
you I'm not a politician on the business
people as a business people we're
resulted driven where efficiency driven
we're fed driven we're result given
because you have to get result otherwise
you only talk no result you die and for
a device I give it to Kenya Africa is
speed up you know what I'm saying for
one day I get some feeling we have a
vision but you have to get things down
and with speed and the second is a
efficiency driven and the third third
business people can never force people
to do business with me it's but a fair
trade so I would say let's move up
Africa will be the next driving source
or driving energy of the world after
today's Asia and this is what I truly
believe and I come here I don't want to
sell anything to you guys I want to help
you to sell your great step to the world
using it's an app thank you
you
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